AR Management & Recovery Services

Months have gone by, and still no sign of that payment? Don’t let your practice be the target of bad debts. Explore our AR management services and collect every dollar that you deserve within 30 days!

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Accounts Receivable (AR) Management Services

Your unpaid claims are our challenge to solve! As your partners in the growing healthcare industry, we are aware that the dilemma of unpaid claims is universal across medical specialties. But you don’t have to give up just yet. With our Accounts Receivable (AR) management services, we help you recover revenue that you thought was long lost. 


Our precise strategies for AR recovery target aging accounts, while automated systems ensure AR management for newly filed claims. Whether the responsibility of bill payments falls on the insurance payer or the patient, we guarantee efficient collection to keep your revenue cycle moving. With our active pursuit, you are one step closer to financial success.

Old AR Recovery Services

We settle your aged accounts like reclaiming lost treasure. Our old AR recovery services target invoices that have been left unpaid for over 120 days to prevent excessive and unnecessary write-offs. By collecting your outstanding balances, we restore the financial health of your medical practice.

New AR Management Services

Our advanced accounts receivable management software systematically categorizes all invoices and collections into Patient and Payer transactions. Information from EOBs and ERAs is retrieved and accurately posted in the system for real-time payment tracking. Auto reminders help you follow up on unpaid claims.

Patient Collections

We pass the financial responsibility where it is due. When it comes to uncovered services, copays, and deductibles, we hold patients responsible for the payment. From generating patient bills to issuing statements and sending reminder calls to involving debt collection agencies, we do what’s needed to get you your revenue. 

Insurance Reimbursements

Our job does not finish at claims submission. We track the status of each claim to ensure the reimbursements are released on time. For claims that are left unpaid for over 35 days or are sent back with denials, we initiate the appropriate resolution and recovery process to avoid write-offs. 

Why Outsource AR Management Services NeuraBill?

In a poll conducted by the Medical Group Management Association (MGMA), 56% of medical groups agreed that their time in AR has increased. They cited staffing shortages, documentation and prior authorization requirements, and coding and EHR management complexities as the reasons for delayed payment collections. 

At NeuraBill, we stick to the industry’s best practices. Our billing workflow personifies excellence, helping us keep the days in AR at 30. By implementing systems like claim scrubbing, denial reworking, outpatient accounts coding, and effective communication, we improve accounts receivable management for your practice. With our AR management services, you can stop worrying about chasing collections or accumulating bad debt. We clean your ledgers with the proficiency of a seasoned auditor.

Unrivaled Expertise

We are the accounts receivable management experts that you need. We make sure you get paid in 30 days.

Compliant Operations

We are 100% HIPAA compliant and follow all the established rules and protocols to recover your revenue.

Cost-Effectiveness

Don’t burn a hole in your pocket to hire certified accountants. Our AR management services are on budget.

Regular Reporting

Know where your money is sitting in real time through our detailed weekly, bi-weekly, and monthly reports.

98%

Clean Claims Rate

97%

First Pass Ratio

10-15%

Revenue Increase

96%

Collection Ratio

< 30

Days In AR

Our Approach to AR Recovery

Here is a strategic blueprint for your outstanding AR. NeuraBill experts have a dedicated process for collecting outstanding payments from insurance payers and patients for rendered healthcare services that are yet to be compensated. Our 6-step AR recovery process starts with problem discovery.

Initial Assessment & Identification

01

Our AR management and recovery team identifies claims that are overdue, especially those in older aging buckets (61-90 and 91-120 days). It helps them prioritize claims that require immediate attention and intensive follow-up. At this stage, all relevant AR metrics are also reviewed for successful collection.

Prioritization & Segmentation

02

NeuraBill’s AR management team also prioritizes and directs its payment recovery efforts based on the value of claims, payer processing times, and denial code reasons. Claims that are older, have a high-dollar value, are faster to process, and are quick to rework are prioritized and chased first.

Investigation & Cause Analysis

03

Investigating the why is a crucial step in our AR recovery process. We review ERAs and EOBs, check payer portals, browse patient records and billing history, and even make AR calls to understand why the claim was unpaid or denied. This root cause analysis helps us tailor our AR recovery solutions. 

Corrective Actions & Appeal

04

Once the what and whys are answered, we proceed to the how of AR recovery. Appropriate corrective actions are taken to ensure swift payment collection. Rejected claims are reworked and resubmitted, denied claims are appealed, and patients are given reminder calls to balance the account sheets.

Persistent Follow-Ups

05

AR recovery is far from a one-and-done process. It requires consistent and timely follow-ups for full effect. Our AR recovery services include regularly calling insurance payers to get updates on the claims status and checking in with patients for the deposit of copays, coinsurance, and deductibles. 

Payment Reconciliation

06

Once we have successfully collected payments from payers and patients, we accurately post them under the patient’s account in our practice management software, which is accessible to you. We also ensure that the received and posted payments match the expected amounts to detect under- or overpayments. 

AR Recovery Challenges We Overcome

AR Recovery Solutions for All Healthcare Specialties

Even if you have given up, we will continue to chase your dollars with our smart Accounts Receivable management solutions. Our expertise in outstanding payment collections extends to all medical specialties, including the most denial-prone – plastic surgery – and those with the highest acceptance rate – family medicine.

Cardiology

Gastroenterology

Oncology

OB/GYN

Anesthesiology

Neurology

Radiology

Orthopedics

Trusted by Healthcare Practices Nationwide

We bring your dollars home, coast to coast! Are you looking for an AR management company that can recover your revenue regardless of the state borders? Then, consider yourself in safe hands. NeuraBill’s old and new AR recovery services are available nationwide, in every zip code, delivering precision in every payment.

 

When we take charge of your accounts receivable, payments are cleared within 30 days, no matter the transaction source and channels. We aggressively follow up on insurance claims and patient collections, maintaining effective communication and issuing timely notifications to keep your practice afloat in the revenue stream.   

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FAQs

At NeuraBill, we have dedicated teams to work on each client's accounts receivable. We diligently review your ledgers and utilize advanced billing tools and software to track payments, follow up on claim statuses, and set up reminders to pursue collections. Be it patient payments or insurance reimbursements, we ensure efficient AR recovery within 30 days. 

Whether it is unpaid invoices or rejected/denied claims, we proactively follow up on each to save your practice from revenue loss.

Yes, when we step onto the frontier, no claim is a lost claim. We can work on your aged accounts and recover payments for claims that were left unpaid for months.

Based on your practice size and performance, you will receive weekly, bi-weekly, or monthly reports on the progress of our AR management. Our comprehensive reports include the identification of trends, issues, and resolution steps to help you see a clear picture of your collections and make informed decisions in the future.  

At NeuraBill, we cater to the specific needs of 50+ medical specialties. From the most denial-prone specialties like plastic surgery and emergency medicine to the ones that face the least denials, like pediatrics and endocrinology, our accounts receivable management services and follow-ups are available to all.

Yes, we can also provide AR recovery solutions to our clients as an ad-hoc service. If you lack the necessary expertise, are migrating to a new EHR system, or are encountering unexpected backlogs, we can look into collection ratios and offer AR cleanup. Without the hassle of long-term contracts and hidden fees, we give you what you need and precisely when you need it.

Currently, our medical billing and accounts receivable management services are available to 50+ medical specialties. By combining forces with top medical billers, certified professional coders, and revenue cycle managers, we have enabled ourselves to be of service to the most in-demand medical specialties, including neurology, orthopedics, general surgery, and radiology.

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